Rivian Software Update Bricks Infotainment Systems

A Line of Bad Code Means Trouble

On Monday, Rivian released an incremental software update (2023.42) which bricked the infotainment systems of some of its EVs. As a result, drivers lost access to several important features, including navigation, music, and climate control.

The EV startup, which makes well-regarded pickup trucks and SUVs as well as delivery vans for Amazon, quickly pulled the update and issued a statement apologizing for the inconvenience. "We are working diligently to resolve the issue and will provide an update as soon as possible," Rivian said in a statement.

In the meantime, Rivian has advised drivers who have installed the update to contact the company's customer service department. The company is also offering free loaner vehicles to affected customers.

Conclusion

This is not the first time that a software update has caused problems for Rivian. In January, the company was forced to recall nearly 13,000 vehicles due to a software issue that could cause the vehicles to lose power while driving.

These software issues are a reminder that even the most well-respected automakers can make mistakes. It is important for drivers to be aware of the risks associated with software updates and to only install updates from trusted sources.